Solutions & Programs

THE PATH TO PROFITABILITY
Programs to increase Growth, Profitability, Employee Morale and Customer Satisfaction.

LET’S GET STARTED

Your success as a leader and business, whether large or small, is directly tied to your employee morale, engagement and retention. The fastest way to dissatisfied clients or customers, is unhappy and disengaged employees. Investing in your most precious and expensive asset – your employees – is one of the smartest business decisions you will make. Employee relationships like other relationships in life, are a direct reflection of the attention you give them. When needs are not met, miscommunication or poor communication occurs, uncertainty exists about their future with you in their career, you put this relationship at risk.

The cost of replacing your star performers, and high potential team members can be devastating to a company’s bottom line. Costs that you save by eliminating re-hiring, re-training, and re-building teams go directly to your bottom line. The knowledge of your business and customers or clients that goes out the door with employees that leave your organization is forever lost.

By taking the time to assess and course correct the inner workings of your employee and team dynamics, is like putting money in the bank and investing in your success as an organization. No effort you will undertake returns such high dividends in employee productivity, engagement, retention and ultimately customer and client retention and satisfaction. This leads to greater profitability, success and stability as an organization.

 

EMPLOYEE RETENTION and ENGAGEMENT PROGRAMHappy Employees

Phase I

  • One-on-one Discovery Sessions with CEO and Head of HR
  • One-on-one Meetings with Executive Team
  • Readout / Presentation of 1:1 Findings

Phase II

  • KPI and Action Plan Development

Phase III

  • Tactical Plan Implementation

Phase IV

  • Post Implementation Plan KPI Performance Assessment and Next Steps

CLIENT / CUSTOMER RETENTION and ENGAGEMENT PROGRAMcustomer satisf

Phase I

  • Client Satisfaction Assessment
  • Pain Point Discovery by Department/Division
  • Readout / Presentation of Client Satisfaction and Department/Division Pain Point Findings

Phase II

  • KPI and Action Plan Development

Phase III

  • Individual Department/Division Action Plan Implementation

Phase IV

  • Post Implementation Plan KPI Performance Assessment and Next Steps

THREE-YEAR STRATEGIC GROWTH PLANbigstock-Concept-Successful-business-t-40319590

Phase I

  • One-on-one Discovery Session with CEO or Organizational Lead
  • Executive Team Strategic Planning Session
  • Follow-Up Strategic Planning Session Output Readout

Phase II

  • Strategic 3-year Growth Plan Development with Executive Team Input and Involvement
  • Initial Strategic Growth Plan Readout
  • Strategic Growth Plan Fine-Tuning

Phase III

  • Three-year Strategic Growth Communication Plan Development
  • Internal and external execution of Three-Year Plan

Phase IV

  • Three-Year Plan Post Implementation Performance Assessment and Next Steps

YES! I’D LIKE MORE INFORMATION AND TALK ABOUT HOW TO GET STARTED NOW!

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